Privacy Policy

1. Introduction

Covenant Intelligence Group ("we," "our," or "us") operates the FDA Medical Device Analytics Dashboard (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Professional credentials and affiliations
• Communication preferences
• Feedback and correspondence

2.2 Automatically Collected Information

When you use our Service, certain information may be automatically processed by our infrastructure and third-party services, including:

• Device information (IP address, browser type, operating system) - processed by Cloudflare for security and performance monitoring
• Usage data (pages visited, time spent, features used)
• Analytics data (referral sources, user interactions)
• Technical logs and error reports

Note: While we do not store IP addresses in our own databases, our service providers (such as Cloudflare) may process and temporarily store IP addresses for security, performance monitoring, and fraud prevention purposes. This processing is subject to their respective privacy policies.

2.3 Third-Party Data

Our Service aggregates and analyzes publicly available FDA medical device data. We do not collect, store, or process personal health information or patient data.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Service
• To communicate with you about updates, features, and support
• To analyze usage patterns and optimize user experience
• To ensure security and prevent fraud
• To comply with legal obligations
• To conduct research and development

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our Service, including Cloudflare (for security and performance monitoring) and other infrastructure providers
• Legal Requirements: We may disclose information if required by law or in response to valid legal process
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against:

• Unauthorized access, alteration, or disclosure
• Data loss or destruction
• Malicious attacks and security breaches

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of certain data processing activities

To exercise these rights, please contact us using the information provided below.

8. Third-Party Services

Our Service uses third-party services that may process your information:

• Cloudflare: Provides security, performance monitoring, and content delivery services. Cloudflare may process IP addresses and other technical data for security and performance purposes.
• Other Infrastructure Providers: Various cloud and hosting services that support our platform.

These third-party services have their own privacy policies and data processing practices. We recommend reviewing their privacy policies to understand how they handle your information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

13. Legal Basis for Processing (EU Users)

For users in the European Union, our legal basis for processing your personal information includes:

• Consent (where you have given clear consent)
• Contract performance (to provide our Service)
• Legitimate interests (to improve and secure our Service)
• Legal obligations (to comply with applicable laws)